• 1a Chapel Street, Redruth, Cornwall. TR15 2BY
  • info@x-act.it
  • 9.00 am - 5.00 pm (weekday) | 9.00 am - 1.00 pm (sat)

Device Repairs You Can Rely On – Phones, Laptops, Computers & Consoles

Whether you’ve smashed your phone screen, your laptop won’t power on, your PC is running slow, or your gaming console is overheating, X-Act IT is here to help. We offer fast, affordable, and high-quality repairs for a wide range of devices — all backed by over 25 years of experience and trusted by customers across Cornwall.

We Repair:
Phones – Screen replacements, charging issues, battery swaps, and more

Laptops – Broken screens, slow performance, overheating, virus removal

Computers – Custom builds, upgrades, diagnostics, power issues

Consoles – HDMI port repairs, overheating fixes, power faults, disc drive issues (PlayStation, Xbox, Nintendo)

Why Choose X-Act IT?

Serving Redruth & Surrounding Areas We're based in Redruth and proudly serve customers across Truro, Camborne, Pool, Falmouth, Hayle, Helston, Penzance, St Austell, and beyond.

  • Free Diagnostics & Honest Advice
  • No Fix, No Fee Policy
  • Same-Day or Next-Day Turnaround (on most repairs)
  • 3-Month Warranty on All Repairs
  • Local, Friendly & Professional Service

Free Diagnostic. No Fix, No Fee. Total Peace of Mind.

Book Your Repair Today Pop into the shop, give us a call, or contact us online to book your free diagnostic check. Whatever your tech trouble, X-Act IT has you covered.

Frequently Asked Questions

Whether you’ve smashed your phone screen, your laptop won’t power on, your PC is running slow, or your gaming console is overheating, X-Act IT is here to help. With over 25 years of experience and trusted by customers across Cornwall, we offer fast, affordable, and high-quality repairs for a wide range of devices. Our friendly team provides free diagnostics, honest advice, and a no-fix-no-fee policy, all backed by a 3-month warranty. Below, you’ll find answers to the most common questions about our repair services.

What types of devices do you repair?

We repair a wide range of devices, including:

Phones: Screen replacements, charging port repairs, battery replacements, and more

Laptops: Cracked screens, slow performance, overheating, and virus removal

Computers: Custom PC builds, upgrades, diagnostics, and power issues

Gaming Consoles: HDMI port repairs, disc drive faults, power issues, and overheating problems on PlayStation, Xbox, and Nintendo consoles

Do you offer free diagnostics?

Yes. We provide free diagnostics and honest advice on all repairs. We'll assess the problem, explain your options, and provide a quote - with no obligation to proceed.

What does your “No Fix, No Fee” policy mean?

It means exactly that - if we can’t repair your device, you don’t pay a penny. We believe in fair, transparent service with no hidden fees.

How long do repairs take?

Most repairs are completed same-day or next-day, depending on parts availability and complexity. We’ll always give you an estimated turnaround time when you bring your device in.

Do you use original parts for repairs?

We use high-quality, tested parts in all repairs. Where possible, we use OEM (Original Equipment Manufacturer) components. We’ll always inform you of the parts being used before proceeding.

Do I need an appointment, or can I just walk in?

You’re welcome to walk in at any time during business hours. For complex repairs or diagnostics, we recommend calling ahead or messaging us to check availability.