With over 25 years of experience, X-Act IT offers top-quality computer, phone, and printer repairs, as well as a wide range of IT products for both personal and business needs. Whether you need fast repairs, expert advice on the latest tech, or a custom-built PC tailored to your specifications, we are here to help. Proudly serving Cornwall and the surrounding areas.
EXCELLENT Based on 39 reviews Deborah Mitchell-Firth2025-02-01Trustindex verifies that the original source of the review is Google. My Dell laptop was broken. Due to Bitlocker key block, even though I had no bitlocker installed on my laptop. Windows did an update and it went wrong from then. I tried to bypass it and correct it, from Youtube, but to no avail. I took to X-Act It to look at. Unfortunately, they could not unlock or retrieve anything. Plus, my drive was on the way out. It would last a while but in end, would die. Therefore, they asked what I did on my laptop and installed the appropriate drive. They installed Microsoft365, Windows 11, gave me advice, things to do whilst at home...totally happy 😊 andrew wiles2025-01-31Trustindex verifies that the original source of the review is Google. Very friendly staff, very quick completing the job and reasonably priced. Jim Tolmie-Butt2024-12-18Trustindex verifies that the original source of the review is Google. Highly recommend these guys are so helpful used many times and never fail to deliver 👍 Calum Smallman2024-09-26Trustindex verifies that the original source of the review is Google. I've had my phone screen changed here a number of times, they are brilliant! Fantastic company can't recommend them enough 👍🏼👍🏼 Jamie 8082024-07-31Trustindex verifies that the original source of the review is Google. After going in a few times to get my laptop repaired, leaving with a satisfactory service It allowed me enough confidence in the business and the operation as well as the quality of the service to use them to purchase a new desktop. After going in and inquiring about parts the manager sat down with me and after I relayed my wants and desires he fabricated a parts list for me with various quotes that remained comfortably within my budget. The service also included assembly, delivery and genuinely made the process simple and actually quite fun! This is a computer/tech shop I would certainly recommend as the guys there know exactly what they are doing and how to give professional advice and information to their customers, whether it be a repair, assembly or just general information. So thank you very much to Dave, for allowing me to build a computer that will futureproof me for my gaming and career needs. You are a credit to the area. I look forward to future business ventures. Thomas P2024-03-10Trustindex verifies that the original source of the review is Google. I think the team there are brilliant, I'm 99.9% sure that it's a family affair spear headed by 'dad' and I think that's lovely. Not IT related but it's a well run family business, and it has been great to see it grow with the kids stepping up and providing the great service I first recieved about five or six years ago when they first opened. I've always had really good service, they have fixed all my issues large and small, always at a fair price (sometimes for free) and always within a good time frame. They're brilliant and I can't really find fault in thier service. If a part will take ten days, they tell you, if it comes in early they phone you, if they say they'll have the work done at a certain time - it's done. There are no grey areas in the service they offer. The team have no problem stopping thier work and 'having a quick look' to check out your issue and give a realistic appraisal of and how to fix it - and I've never been charged for that. It's like good old fashioned service, that once upon you got everywhere, but sadly, you don't get hardly anywhere today. Thomas. Natasha Hughes2024-02-29Trustindex verifies that the original source of the review is Google. My husband cracked the screen of his brand new mobile phone. X-Act IT offered an exceptional, efficient service and I definately recommend them. I showed them the phone as we needed a quote to claim on our house insurance. They emailed the quote to us and after the insurance company accepted the quote. X-Act IT ordered the screen which turned up in a few days. We dropped the phone in and the phone was ready after a couple of hours. Can't fault their service. DAVID PARRY2024-02-27Trustindex verifies that the original source of the review is Google. Always had very helpful service and advise Stephen Iles2024-02-27Trustindex verifies that the original source of the review is Google. X-Act IT supplies and installed all of our computers at Screentech Design, we are extremely happy with the quality and on going service that they provide,....keep up the good work!